Work with us

Love early mornings and the smell of freshly roasted coffee?

Enjoy working with your hands, being part of a team, and learning the behind-the-scenes magic of producing exceptional specialty coffee?

We’re looking for an experienced coffee pro to join our Sydney production team as a Roastery Production Assistant!

About Us

The Coffee Supreme® team is a motivated crew of professionals striving for excellence in all things coffee and hospitality. We're fuelled by the purpose that coffee isn't just a delicious drink - it's a way to enhance people's lives by cultivating greater connection, creativity & collaboration. 

About the role

As a Roastery Production Assistant, you'll be right at the coalface of producing the specialty coffee served in Coffee Supreme Group cafes and households across Australia. 

Some of the key responsibilities include:

• Carefully weighing, grinding, labelling and packing roasted coffee to customer requirements
• Prepping customer orders for delivery
• Prepping green beans and assisting our roasting team
• Recording data and helping maintain roasting consistency
• Jumping in the van to carry out customer deliveries
• Following systems to ensure quality and freshness
• Keeping our production areas clean, tidy, and maintained in tip top condition
• Receiving goods in and out, and helping manage stock
• Using all equipment safely and following food safety best practices.
• Working closely with the production, fulfilment, and customer care teams to solve problems and keep everything flowing smoothly
• Tasting coffees, attending cuppings, and learning how origin, processing and roasting all impact flavour
• Occasionally chatting with customers, helping them find what they need
• Helping with blend development and staying curious about coffee

About the person

We’re looking for a friendly, energetic and detail-oriented individual who thrives in a fast-paced, production environment. Our ideal candidate will be passionate about learning and continuous improvement.

You should be someone who enjoys working as part of a team, offering fresh ideas, and embracing feedback to refine your work and be better than before. 

A great fit for our team will be someone fun, proactive, responsible, adaptable, solutions-focussed and able to prioritise tasks effectively whilst maintaining high-quality standards. 

Key Requirements

• Able to comfortably lift up to 24kg and be on your feet most of the day
• Have a full clean driver licence
• Previous experience working in coffee roasting, food production, warehousing or fulfilment
• Great attention to detail and an eye for cleanliness and organisation
• A commitment to high standards of Health and Safety
• Ability to work under tight deadlines and manage time effectively
• A solutions-focussed attitude and willingness to learn
• Excellent communication and teamwork skills
• Forklift licence an advantage
• Identify with our core values:
  • Nurture Supreme Relationships
  • Be Courageous, Curious and Creative
  • Take Ownership
  • Take Coffee Seriously, But Not Too Seriously

What We Offer

• A staff coffee allowance and team discounts
• Paid time off for volunteering
• A vibrant and supportive team culture
• Opportunities for growth within the Coffee Supreme network
• A role at the heart of Sydney's specialty coffee community

Coffee Supreme is a certified B Corp, and an equal opportunities employer.  No person will be denied employment on the basis of race, age, sex, or religion.

If this sounds as exciting to you as it does to us, we want to hear from you! Apply today to join our team.

How to Apply

Send your CV and a brief cover letter explaining why you're the perfect fit for the role to andrew.stones@coffeesupreme.com

Keen to jump on the tools?

We’re on the hunt for an experienced and qualified espresso machine technician to join our team in Brisbane. 

Our technicians are the real heroes of our busy wholesale operation. They keep our customers' operational by ensuring their machinery is in tip-top condition. You’ll be responsible for the regular servicing and upkeep of our fleet of coffee equipment, and for delivering excellent service and support to our valued cafe customers in Queensland. 

The role also includes being on call to attend to customer emergencies and provide phone support.

Main duties include:

• Providing an excellent and reliable technical service to our wholesale customers in the upper North Island.
• Performing regular maintenance and repairs of our customers' equipment.
• Swiftly responding to customer call outs.
• Working with 3rd party techs to resolve issues as required.
• Diagnosing problems, then identifying and actioning solutions that will keep our customers operational.
• Working with the Sales team to recommend and provide appropriate machinery and solutions for our customers.
• Performing pre-installation checks, managing installation requirements and completing installations.
• Delivering quality customer care and excellent communication when responding to  technical enquiries.
• Performing weekend/after hours “on call” responsibilities on a regular scheduled basis.
• Documenting all service and installation work in our ERP system.
• Invoicing customers accurately and in a timely manner.
• Maintaining a tidy and organised workshop.
• Performing regular stocktakes.
• Keeping on site technical equipment and vans well maintained with regular service and preventative maintenance.
• Staying up to date on techniques in the ever evolving coffee industry, participate in educational opportunities and share knowledge.

The successful applicant will:

• Hold the appropriate licence to be able to work on espresso equipment
• Prior experience servicing espresso machinery
• Be proficient with tools and machinery
• Have an in depth knowledge of espresso machinery
• Ideally have a strong barista skill set
• Have a full clean driver’s licence
• Have strong customer service skills
• Have excellent listening, verbal and written communication skills
• Have strong organisational and planning skills
• Be reliable and consistent with a great sense of humour and ‘can-do’ attitude
• Be a professional with a presentable manner

A full job description is available upon request.

What We Offer

You’ll join a supportive, passionate team that values authenticity, quality, and community. Alongside a vibrant workplace and excellent coffee, we offer:

• A company vehicle (van), phone and laptop
• Weekly coffee allowance
• Staff discounts
• Paid volunteer leave
• Access to our Employee Assistance Programme

Our work environment is hardworking but relaxed, and we’re proud to be both a certified B Corporation and an equal opportunity employer. No person will be denied employment on the basis of race, age, gender, or religion.

How to apply

Send us a cover letter telling us a bit about yourself and why you'd be a great addition to our team, along with your CV to olivia@coffeesupreme.com