Work with us

Eat coffee for breakfast?

Our mission is simple: to enhance people’s lives by cultivating greater connection, creativity, and collaboration. We are dedicated to delivering Supreme moments by backing great cafés with exceptional service and training, building brands that are benchtop worthy. If you believe exceptional coffee helps to raise the bar, and you thrive on hunting down new opportunities and seeing businesses succeed, you belong with us!

About the role

As our Business Development Manager (NSW), your mission is to actively grow our wholesale customer base and expand our network of coffee fans across New South Wales. Our Sydney roastery is home to two iconic coffee brands - Coffee Supreme and Gabriel Coffee - and in this role you'll be proudly repping both. 

You will be a key driver of NSW growth, running a proactive and successful sales programme to ensure our brand continues to raise the bar on premium benchtops.

In your daily work, you will bring our four core values to life:

• Nurture Supreme® Relationships: Build deep trust and mutual benefit with every prospect, while fostering open, honest, and collaborative partnerships with your internal teammates.
  
  
• Take Ownership: Drive commercial success, smash your KPIs, and get things done with urgency while taking full responsibility for the promises you make.
  
  
• Be Courageous, Curious & Creative: Constantly seek new ways of doing things, strive for continuous improvement in your sales approach, and remain curious as you uncover fresh opportunities in the market.
  
  
• Take Coffee Seriously, but Not Too Seriously: Balance an uncompromising standard of excellence in every cup with genuine fun, warm hospitality, and a positive, "muck-in" attitude.

This is a dynamic, high-energy role for a natural connector who can manage a healthy pipeline, talk business strategy with café owners, and deliver growth with urgency.

Key Responsibilities

Drive New Business (Sales Programme):

• Proactively seek and establish meaningful connections with potential new customers in line with our sales strategy.
  
  
• Manage an active pipeline (via CRM) of 100+ prospective customers, maintaining up-to-date records and moving clients seamlessly through the sales process.
  
  
• Respond to new business enquiries with absolute urgency—evaluating leads and jumping on phone calls or meetings the same day.
  
  
• Construct, present, and deliver commercial offers to potential customers following set guidelines, liaising closely with internal departments for smooth execution.
  
  
• Perform full, thorough handovers to the Account Management team once a sale is successfully across the line.
  
  
• Build and maintain strategic relationships with key influential people across the hospitality industry.

Brand & Culture:

• Play an active role in organising and participating in events designed to drive sales and brand equity.
  
  
• Contribute to the future direction, planning, and strategy of the sales department.
  
  
• Demonstrate warm Supreme hospitality, keep shared spaces clean and safe, and always act as a great ambassador for the brand.

About the person

Building relationships, uncovering opportunities, and connecting people are at the heart of this role. We're looking for a confident, mature, and self-motivated individual who possesses high emotional intelligence and can read people and situations beautifully.

You need to have strong commercial acumen and a deep understanding of hospitality businesses - you know exactly what it takes for a café to be commercially successful. Being already connected to an existing network of NSW café owners, roasters, and hospitality professionals will give you a massive head start.

This role suits a proactive self-starter who balances a sense of hustle with an organised, detail-oriented approach to pipeline management.

The successful applicant will:

• Possess strong customer service and people skills, with an ability to relate to people from all walks of life.
• Have excellent written and verbal communication skills.
• Demonstrate a proven track record in sales, with the ability to discuss P&L, machinery leases, and commercial contracts confidently.
• Be highly organised with reliable CRM hygiene and excellent time management.
• Be an adaptable team player who is ready to muck in with the team but equally effective working autonomously.
• Hold a full, clean driver's licence.
• Identify closely with our brand, code of conduct, and values.

Extra details

This is a full-time role. While ordinary hours generally fall between Monday to Friday, a flexible approach is required from time to time to support customer needs and brand events.

A full, clean driver's licence is a non-negotiable. A company vehicle is part of the package, along with the tools you need to get the job done (laptop and phone allowance).

What We Offer

• A staff coffee allowance and team discounts
• Paid time off for volunteering
• A vibrant, supportive, and inclusive team culture
• Opportunities for growth within the Coffee Supreme network
• Coffee Supreme is a certified B Corp and an equal opportunities employer.

How to apply

If you think you could be a great ambassador for our brand, have the hunger to drive new business, and are ready to take ownership of our growth in NSW, apply today!

Click "Apply Now" to email your CV and a cover letter telling us a bit about yourself and why you'd be a great fit to erik@coffeesupreme.com.

Love early mornings and the smell of freshly roasted coffee?

Enjoy working with your hands, being part of a team, and learning the behind-the-scenes magic of producing exceptional specialty coffee?

We’re looking for an experienced coffee pro to join our Melbourne production team as a Roastery Production Assistant!

About Us

The Coffee Supreme® team is a motivated crew of professionals striving for excellence in all things coffee and hospitality. We're fuelled by the purpose that coffee isn't just a delicious drink - it's a way to enhance people's lives by cultivating greater connection, creativity & collaboration. 

About the role

As a Roastery Production Assistant, you'll be right at the coalface of producing the specialty coffee served in Coffee Supreme cafes and households across Australia. 

Some of the key responsibilities include:

• Carefully weighing, grinding, labelling and packing roasted coffee to customer requirements
• Prepping customer orders for delivery
• Prepping green beans and assisting our roasting team
• Jumping in the van to carry out customer deliveries
• Following systems to ensure quality and freshness
• Keeping our production areas clean, tidy, and maintained in tip top condition
• Receiving goods in and out, and helping manage stock
• Using all equipment safely and following food safety best practices.
• Working closely with the production, fulfilment, and customer care teams to solve problems and keep everything flowing smoothly
• Tasting coffees, attending cuppings, and learning how origin, processing and roasting all impact flavour
• Occasionally chatting with customers, helping them find what they need
• Helping with blend development and staying curious about coffee
• Participating in events at the roastery

About the person

We’re looking for a friendly, energetic and detail-oriented individual who thrives in a fast-paced, production environment. Our ideal candidate will be passionate about learning and continuous improvement.

You should be someone who enjoys working as part of a team, offering fresh ideas, and embracing feedback to refine your work and be better than before. 

A great fit for our team will be someone fun, proactive, responsible, adaptable, solutions-focussed and able to prioritise tasks effectively whilst maintaining high-quality standards. 

Key Requirements

• Able to comfortably lift up to 24kg and be on your feet most of the day
• Have a full clean driver licence
• Previous experience working in coffee roasting, food production, warehousing or fulfilment
• Great attention to detail and an eye for cleanliness and organisation
• A commitment to high standards of Health and Safety
• Ability to work under tight deadlines and manage time effectively
• A solutions-focussed attitude and willingness to learn
• Excellent communication and teamwork skills
• Forklift licence an advantage
• Identify with our core values:
  • Nurture Supreme Relationships
  • Be Courageous, Curious and Creative
  • Take Ownership
  • Take Coffee Seriously, But Not Too Seriously

What We Offer

• A staff coffee allowance and team discounts
• Paid time off for volunteering
• A vibrant and supportive team culture
• Opportunities for growth within the Coffee Supreme network
• A role at the heart of Melbourne's specialty coffee community

Coffee Supreme is a certified B Corp, and an equal opportunities employer.  No person will be denied employment on the basis of race, age, sex, or religion.

If this sounds as exciting to you as it does to us, we want to hear from you! Apply today to join our team.

How to Apply

Send your CV and a brief cover letter explaining why you're the perfect fit for the role to manuel.borsato@coffeesupreme.com