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Shipping & Delivery

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We offer free standard shipping on all orders over $40 and free express shipping on all orders over $75 in Victoria and on all orders over $100 for the rest of Australia. 


All other orders: 


Express Rates

Victoria: $5
Rest of Australia: $6 - $20


Delivery Times

Standard: 2 - 5 business days
Express: 1 - 4 business days
 



If you need your order in a hurry, we'd opt for choosing the express option at the checkout. 

All online orders will be packed and shipped from our Melbourne roastery. We generally fulfil your order within 24 hours of it being placed during business hours Monday to Friday. During high volume times there is a possibility your order may take an extra day to be processed.

How it works
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Our coffee subscription service makes it easy for you to drink Supreme. Get your favourite coffee, however you like it, delivered right to your door.

When first setting up your subscription, an order will be generated and sent to you straight away to get you going. Then your subscription will move to your designated shipping day.

Your account will only be charged for orders before they ship.

Orders will be generated and charged the evening before the day they ship i.e orders shipped on a Monday will be generated/charged on Sunday evening.

Gift subscriptions are charged upfront for the duration of the gifting period.

Once your coffee subscription is set up, you are able to edit your subscription. You can increase the amount, skip orders, change address etc.

If any further help is required, our customer care team are always available to lend a hand too.

shopau@coffeesupreme.com
1800 232 671

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Work with us

The Coffee Supreme team is a motivated crew of professionals striving for excellence in all things coffee and hospitality. From sourcing and roasting the best coffees, to supplying and operating exceptional hospitality sites, we’re all in on being the best in the business. 

With teams in major cities throughout Australasia and Japan, we’re always on the lookout for talented and committed people who want a meaningful career in a multi-faceted and exciting industry. You can even meet a bunch of our people on the Team page.
View available positions
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Casual Order Fulfilment Assistant

Sydney
Casual
Immediate

We're looking for an energetic and dynamic person to come on board as a casual team member in the order fulfilment team at our Sydney Roastery & HQ.

About the role

The order fulfilment team plays a crucial role in the delivery of our mission of Better Coffee for All.

  • Our cafe customers rely on us to get their orders to them safely and on time so that they can look after their own customers.
  • Our at home customers also rely on us to get their orders to them so that they can enjoy a delicious cuppa without having to leave home!
  • The CS team relies on us to deliver the amazing service that we have promised to our customers, building trust in our brand and maximising customer retention.

As a member of the order fulfilment team you will pick, prepare, package and despatch or deliver customer orders accurately and efficiently, and handle all customer contact in a professional and helpful manner in accordance with our values and mission.

Some of the main responsibilities include:

  • Coffee packing and bagging
  • Order preparation and fulfilment
  • Customer service and deliveries
  • Maintaining a tidy and safe production environment
  • Processing incoming goods and managing stock
  • Working as part of a team to achieve wider team goals
  • Participating in events at the roastery

It's a casual position, we can currently offer up to 38 hours per week.
The ordinary hours of work will fall between 7.00am to 4.00pm Mondays to Fridays.

About the person

It requires a very strong attention to detail as we have a wide variety of products and each customer has specific requirements. It's also a very busy department, so you'll need to be able to work quickly and efficiently to meet deadlines.

As someone who sees our customers on a daily basis you'll also need to have great customer service skills.

Finally, we are a small team, so we're really looking for someone who will be keen to muck in and help out wherever needed.

Key skills required:

  • Physically strong and fit
  • A full clean drivers licence (and ideally can drive a manual transmission).
  • Attention to detail
  • Excellent customer service skills
  • Intermediate computing skills
  • Strong communication skills
  • Ability to hustle and work to deadlines
  • Hospitality experience an advantage
  • Forklift licence an advantage


How to apply

Click "Apply Now" or email your CV and a cover letter telling us a bit about yourself and why you'd be a great fit at Coffee Supreme to rick.tobin@coffeesupreme.com.

A full job description is available, so let us know if you're interested - come join our team!

Apply Now

No Positions currently available

Keep checking back for positions or stay in touch via our social channels.

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© 2022 COFFEE SUPREME LIMITED

We’re all about creating better coffee experiences for everyone who’s come to the party. A Supreme cup of coffee is one you can trust, for flavour and care. We eat coffee for breakfast.®

Coffee Supreme acknowledges the traditional owners of the land on which we stand, and pay our respects to elders past, present, and emerging.

1800 232 671

shopau@coffeesupreme.com

1800 232 671

shopau@coffeesupreme.com

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