Work with us

Great coffee doesn’t happen by accident.
It happens when exceptional people take ownership of every step - from green bean to benchtop.

We are looking for an experienced and strategic AU Production Lead to take ownership of leading our Australian production operations.

About the role

As our AU Production Lead, you’ll take end-to-end ownership of our Australian production operations, elevating the journey of our coffee from the moment green beans arrive at the roastery, through to fulfilment and delivery.

Based at our Melbourne production facility, you’ll lead day-to-day roasting and fulfilment operations while also overseeing and aligning production across our other Australian roasteries. Your work ensures that every Supreme moment our customers experience is backed by world-class quality, reliability, and consistency - no matter where it’s roasted.

You’ll be both strategic and hands-on, guiding teams, optimising systems, and building a production operation that’s scalable, resilient, and deeply people-centred.

Your mission

• Take Ownership of Australian production operations, driving operational excellence across roasting and fulfilment.

• Lead with Courage, Curiosity & Creativity, constantly seeking smarter, more sustainable ways to improve performance.

• Build resilient production systems and processes that support growth without compromising quality.

• Nurture Supreme Relationships, collaborating deeply with internal teams and external partners.

• Balance precision and people, delivering consistently high standards while prioritising safety, wellbeing, and culture.

You’ll take coffee seriously - because quality matters - but not too seriously. You’ll foster an energetic, positive, and collaborative team culture that reflects our purpose and keeps people proud of what they produce every day.

Key Responsibilities

• Leading and managing daily roasting and fulfilment operations at the Melbourne roastery

• Providing operational oversight and alignment across multiple Australian roasteries

• Setting and maintaining production schedules to meet demand, quality, and delivery targets

• Supporting quality assurance processes, ensuring consistency across batches, sites, and teams

• Driving continuous improvement initiatives across efficiency, yield, waste reduction, and throughput

• Developing, coaching, and inspiring production leaders and frontline teams

• Ensuring compliance with food safety, WHS, and regulatory requirements across all sites

• Partnering with Supply Chain, Coffee, Finance, and Customer Support teams to align production with business needs

• Managing capacity planning, equipment performance, and maintenance strategies

• Leading incident response, root cause analysis, and preventative action planning

• Building strong relationships with external logistics, equipment, and green coffee partners

• Supporting new site launches, upgrades, or process standardisation initiatives

• Embedding a culture of safety, accountability, and pride

What success looks like

• Consistently high-quality coffee across all Australian roasteries

• Engaged, capable teams who feel safe, supported, and motivated

• Scalable systems that support growth without sacrificing quality

• Clear visibility of performance, risks, and opportunities across production

• A production culture that’s disciplined, curious, and genuinely enjoyable to be part of

What You’ll Bring

• Proven experience leading end-to-end production across roasting, packing, and fulfilment

• Confidence managing and aligning operations across multiple sites

• A deep respect for coffee quality, consistency, and craft

• Strong planning and organisational skills to balance demand, capacity, and people

• A continuous improvement mindset—you’re always looking for smarter, better ways to work

• A people-first leadership style that develops capability and builds trust

• A strong commitment to safety, food standards, and doing things properly

• The ability to use data and insight to guide decisions and improvements

• Collaborative energy—you work well across teams and with external partners

• Calm, grounded leadership, with a sense of humour and genuine passion for what you do

What We Offer

• A staff coffee allowance and team discounts
• Paid time off for volunteering
• A vibrant and supportive team culture
• Opportunities for growth within the Coffee Supreme network
• A role at the heart of Australia's specialty coffee community

Coffee Supreme is a certified B Corp, and an equal opportunities employer.  No person will be denied employment on the basis of race, age, sex, or religion.

 
HOW TO APPLY

Click "Apply Now" or email your CV and a cover letter telling us a bit about yourself and why you'd be a great fit at Coffee Supreme to olivia@coffeesupreme.com.

If you are a driven leader with a passion for operational excellence, a strategic mind and a passion for the health, safety and wellbeing of the teams that work the magic, we want to hear from you.

EAT COFFEE FOR BREAKFAST?

We're seeking a Lead Production Roaster to guide our Sydney roasting team in delivering consistent, high-quality coffee that reflects our brand standards and commitment to excellence. This position ensures the effective operation of the roasting facility, supports quality control processes, and contributes to continuous improvement across sourcing, production, and training.

ABOUT THE ROLE

The roasting team plays a crucial role in the delivery of our vision: for our brands to sit at every bench top where exceptional coffee is helping to raise the bar.

They're responsible for producing a consistent and exceptional standard of coffee for our customers and partners, building trust in our brand and maximising customer retention.

Our Sydney roastery is home to two iconic coffee brands - Coffee Supreme and Gabriel Coffee - and in this role you'll be proudly repping both. This role will be focussed on the daily preparation and roasting of our key blends and singles.

Key responsibilities include

• Leading and developing the roasting team

• Work with the AU Production Lead, Local Production Manager, Head of Coffee and other stakeholders to ensure we have sufficient green coffee on site to fulfil production schedules.

• Prepare green coffee for roasting using the set blend recipes.

• Roast coffee according to the production schedule, ensuring roasting profiles are maintained with consistency.

• Record roasting data and perform QA and QC protocols.

• Sample and small batch roast as required.

• Fulfil all assigned service and cleaning schedules.

• Assist in keeping Production areas and equipment clean and organised at all times.

• Safely load and unload inwards and outwards goods.

• Safely store items in the warehouse in the correct bays.

• Perform regular stock takes.

• Organise, attend and participate in regular cuppings.  

• Participate in our R&D program.

• Greet and assist any customer, supplier or any other visitors to our roastery.

• Participate in events at the roastery.

It's a full time salaried position (38 hours per week).
The ordinary hours of work fall between 6.00am and 5.00pm, Monday to Friday.

ABOUT THE PERSON

We're keen to find an experienced roaster who is excited to be on the tools, as well as working on the future development of the roasting department.

Key skills required 

• Have 2+ years roasting experience (ideally on Brambati and Probat equipment)

• Ideally have experience roasting large volumes of coffee (10+ tonnes per week)

• Leadership experience

• Ideally have experience working with Cropster

• Strong attention to detail

• Be very organised and work to deadlines

• Physically fit and able to safely lift and maneuver heavy items

• Forklift licence an advantage

• Excellent communication skills

• Be able to prioritise tasks and adapt to an ever-changing workload

• Demonstrate a well-educated palate and possess a willingness to further develop skills and understanding

• Have a good understanding of espresso extraction and non-pressurised brewing methods

• Have a good understanding of specialty coffee farming processes

• Have a solution-focused attitude

• Experience quality controlling coffee

• Identify with our core values:

  • Nurture Supreme Relationships

  • Be Courageous, Curious and Creative

  • Take Ownership

  • Take Coffee Seriously, But Not Too Seriously
    
    

What We Offer

• A staff coffee allowance and team discounts
• Paid time off for volunteering
• A vibrant and supportive team culture
• Opportunities for growth within the Coffee Supreme network
• A role at the heart of Australia’s specialty coffee community

Coffee Supreme is a certified B Corp, and an equal opportunities employer.  No person will be denied employment on the basis of race, age, sex, or religion.

HOW TO APPLY

To apply, send us your CV and a cover letter telling us a bit about yourself and why you'd be a great fit at Coffee Supreme.