Work with us

Eat coffee for breakfast?

Our Brisbane crew is a small team of coffee pros who work hard, muck in, and love to win! 

We're growing, and are on the hunt for an experienced Sales Person to join the team in Brisbane! 

ABOUT THE ROLE

Building relationships and connecting with people are at the heart of the role. We're looking for a confident self starter who is genuine, humble, organised and can be effective while working autonomously.

In this role you'll be responding to sales enquiries for your allocated region, proactively seeking new business, putting together offers for new customers and managing handovers with our account management team.There is also an event organising element to this role, where (supported by our Brisbane team) you’ll take the lead on organising industry leading coffee events and hosting existing and prospective customers.

Some of the main duties include:

• Develop an in-depth understanding of our products and services, and where we can add value for our customers to enable mutually successful business outcomes
• Take the lead on the execution of key marketing events designed to grow our brand profile, support and upskill our existing customers, and connect us with potential customers
• Develop an in-depth understanding of our existing customer agreements and commitments, to ensure maximum support and help them to reach their potential 
• Maintain an active list of  prospective customers and carry out regular visits to proactively seek new business, in line with our current sales strategy
• Establish connections with prospective customers, developing an understanding of their business requirements, and helping them understand what Supreme offers and how we can add value to their business
• Construct offers to potential customers following the set guidelines, liaising with the relevant departments to get things done, and keep relevant people informed of what is happening

ABOUT THE PERSON

This role will suit someone who is super passionate about coffee and the hospitality industry, who is engaging, confident and self motivated. While this role requires a lot of autonomous work, you'll also need to bring your A-game to a team of people who are driven, competitive, hard-working and detail focused.

To get your foot in the door, you'll need a proven sales record, great coffee knowledge and know your way around La Marzocco machinery. Being connected to an existing network of Brisbane cafe owners and baristas will be a huge advantage.

We’re looking for a proactive individual, who’s  a great communicator and understands the sense of urgency around responding to customer needs. 

The successful applicant will:

• Have a high level of espresso making skills in a commercial environment
• Have strong customer service skills and an ability to relate to people from all walks of life
• Have a sound knowledge of the Brisbane hospitality scene
• Be a proactive self-starter with good time management, and excellent communication skills
• Be commercially focused with strong  attention to detail to draw up offers and agreements 
• Muck in with the team, whilst also being effective working autonomously on the road with our customers
• Have a full clean driver licence

 Our Brisbane team are an incredible bunch, and our customers are first rate, so it’s really important to us to find the right person with a positive outlook, a team focused approach, and who lives our values of Better Companu, Better Quality, and Better Contribution.

EXTRA DETAILS

This is a full time role, with  ordinary hours usually falling between 8.30am and 5.00pm Monday to Friday. However we know that sometimes life doesn’t operate that precisely, so we offer flexibility to fit in with your life, and conversely there’s also some hours outside of this that will be required from time to time depending on our customers' needs.

Some travel will be required in this role, around 1 week per month. A full, clean driver licence is a must.

HOW TO APPLY

Click "Apply Now" to email your CV and a cover letter telling us a bit about yourself and why you'd be a great fit at Coffee Supreme to anna.blackett@coffeesupreme.com

A full job description is available upon request.

Come join our team!

Coffee Supreme Brookvale is our Sydney flagship coffee shop. Attached to our new Sydney Roastery, Coffee Supreme Brookvale is a get together for anyone after a great cup of coffee, brekky burrito, Tokyo Lamington or bag of coffee to take home.

At Coffee Supreme we believe hospitality and generosity form the backbone of any good coffee experience, and we're after someone who fully agrees to join our team of hospitality pros at Coffee Supreme Brookvale!

About the role

We’re looking for a chef to join the team! This role is casual with the possibility of going full time at a later date. The cafe is open 7 days and you must be available to work weekends.

As a member of Coffee Supreme Brookvale you will strive to consistently deliver excellent hospitality, coffee and food, and enhance the brand, representing the purpose, vision and values of Coffee Supreme.

Some of the key duties include:

• Washing, chopping and preparing ingredients.

• Preparing and cooking simple menu items.

• Washing dishes, clearing tables, and keeping the cafe looking clean, tidy and inviting.

• Greeting customers and getting to know our valued regulars.

• Contributing to the continuous improvement of the business.

About the person

To join our team you'll need to have a genuine love for food and have some basic kitchen experience. You'll also need to move quickly, and maintain a neat and tidy workspace.

Key requirements:

• Have some experience working in a commercial kitchen environment.

• Have skills preparing food and using kitchen equipment.

• Have knowledge of kitchen safety and food hygiene.

• Be reliable and punctual.

• Be well presented.

• Work hard and be high energy.

• Have a positive can-do attitude.

• Identify with the Coffee Supreme brand and values.

• Be a team player and contribute to a positive team culture.

How to apply

Click "Apply Now" or email brookvale@coffeesupreme.com with a CV and cover letter telling us a bit about yourself and why you'd be the perfect person to join our team.

Keen to jump on the tools?

We’re on the hunt for an experienced and qualified espresso machine technician to join our Melbourne team.

If you love coffee and the hospitality industry, are a natural problem solver, and are handy with tools, then this could be the perfect role for you, and we would love to hear from you.

About the role

Our technicians are the real heroes of our busy wholesale operation. They keep our customers' machinery tip top while providing excellent service and support. 

You’ll be responsible for the regular servicing and upkeep of our customers coffee equipment, which includes being on call to attend customer emergencies and provide phone support.

Some of the main duties include

• Providing an excellent and reliable technical service to our wholesale customers in Victoria.
• Performing regular maintenance and repairs of our customers' equipment.
• Swiftly responding to customer call outs.
• Diagnosing problems, then identifying and actioning solutions that will keep our customers operational.
• Performing pre-installation checks, manage operational requirements and complete installations.
• Performing weekend/after hours “on call” responsibilities every second weekend.
• Delivering quality customer care and excellent communication about all technical enquiries.
• Working with Customer Development Managers to recommend and provide appropriate machinery and solutions for our customers.
• Documenting all service and installation work in our ERP system.
• Invoicing customers accurately and in a timely manner.
• Maintaining a tidy and organised workshop.
• Performing regular stocktakes.
• Keeping on site technical equipment and vans well maintained with regular service and preventative maintenance.
• Staying up to date on techniques in the ever evolving coffee industry, participate in educational opportunities and share knowledge.

The successful applicant will

• Have an in depth knowledge of espresso machinery

• Be proficient with tools and machinery

• Have a strong barista skill set (2+ years preferred)

• Have a full clean driver’s licence (and can drive a manual)

• Have strong customer service skills

• Have excellent listening, verbal and written communication skills

• Be a quick thinker, and decisive

• Have strong organisational and planning skills

• Be reliable and consistent with a great sense of humour and ‘can-do’ attitude

• Be a problem solver attitude with experience in delivering customer-focused solutions based on their specific needs

• Be a professional with a presentable manner

• Prior experience servicing La Marzocco and La San Marco machinery is a bonus.
  
  

A full job description is available upon request.

How to apply

Send us a cover letter telling us a bit about yourself and why you'd be a great addition to our team, along with your CV to llew.goodwin@coffeesupreme.com

We're looking for an energetic and dynamic person to come on board as our Order Fulfilment Coordinator in Brisbane!

About the role

The Order Fulfilment Coordinator plays an absolutely crucial role in our purpose of bringing Better Coffee to All.

They are responsible for ensuring our customers receive a quality product, delivered exactly as ordered, on time and with warm Supreme hospitality.

They are also responsible for the smooth and efficient operation of the order fulfilment and warehousing functions at our Brisbane roastery and HQ, ensuring we meet all food safety and health and safety requirements.

Some of the main duties and responsibilities include:

• Coordinating of all fulfilment activities (keeping an overview of daily coffee requirements, coordination of packing and order fulfilment, stock management, quality control processes, food safety)
• Carrying out deliveries to customers (full clean driver's licence essential)
• Collaboration with other departments to ensure we are working together to deliver on customer promises.
• Proactively working on the continuous improvement of the Order Fulfilment Department.

About the person

We are looking for someone who shares our philosophy of Better. Better is a constant, we’re always improving — we’re better than the time before. It doesn’t have to be about upgrading, it’s about refining our practices. We never settle for mediocre, we want to be the best.

Our ideal person will be open to experimenting with new ways of doing things, in order to continually improve what we do as the business continues to grow and change.

Key skills required:

• Physically strong and fit
• Full or restricted driver's licence (non-negotiable) and ideally can drive a manual transmission
• Excellent customer service skills
• Attention to detail
• Strong communication skills
• Ability to hustle and work to deadlines
• High energy
• Hospitality experience an advantage
• A background in manufacturing / order fulfilment / operations is an advantage.

Nuts and bolts

This is a full time role requiring 38 hours per week. Our ordinary hours of work are between 7.00am and 5.00pm Monday to Friday. but some hours outside of this will be required from time to time depending on business needs and which exciting event we're holding next.

How to apply

Click apply now, or email your CV and a cover letter telling us a bit about yourself and why you'd be a great fit at Coffee Supreme to jayden.ogrady@coffeesupreme.com.

A full job description is available, so let us know if you're interested! Come join our team.