Work with us

Keen to jump on the tools?

Our Coffee Supreme team in Sydney consists of a small but dynamic team of 2, who work together to look after our growing wholesale customer base.

We're on the hunt for a seasoned coffee pro to join us in a dual role as espresso machine technician / despatcher.

However, we know there isn’t an abundance of experienced and qualified espresso machine technicians out there, so we’re willing to train up the right person!

If you love coffee and the hospitality industry, are a natural problem solver, and are handy with tools, then this could be the perfect role for you, and we would love to hear from you.

About the role

You'll be responsible for the regular servicing and upkeep of our customers' coffee equipment, which includes being on call once a fortnight to provide phone support and attend to customer emergencies.

You'll also be responsible for packing, despatching and delivering beans, takeaway cups and other supplies to our Sydney customers.

Some of the main duties include:

• Performing regular maintenance and repairs of our customers' equipment
• Swiftly responding to customer call outs
• Diagnosing problems, then identifying and actioning solutions that will keep our customers operational
• Performing weekend/after hours "on call" responsibilities every second weekend
• Performing pre-installation checks and complete installations, working with cafe owners and other service providers to ensure everything necessary is in place for a safe and efficient install
• Documenting and invoicing service work in our ERP system
• Maintaining a tidy and organised workshop
• Gaining a knowledge of our products, ordering and delivery methods and processes.
• Assembling customer orders and despatch by courier, or deliver within the set time frame.
• Managing stock, ensuring we have enough on hand and carry out regular stocktakes.

About the person

In an ideal world, our successful applicant will have some experience servicing espresso machines and grinders - at the very least you'll have some coffee experience, be reasonably confident on the tools and technically minded.

The despatch side of the role requires a strong attention to detail, and the ability to move quickly and meet deadlines.

A valid driver licence is required for this role.

The successful applicant will:

• Have a strong barista skill set, and ideally have prior experience working with La Marzocco machines.
• Be reasonably proficient with tools and machinery
• Have a full clean driver's licence
• Be a natural problem solver
• Have strong customer service skills
• Have strong organisational and planning skills
• Be reliable, consistent, and have a 'can-do' attitude
• Be a professional with a presentable manner
• Ideally be a qualified EAS, or be working towards a current Restricted Electrical and/ or Test and Tag practicing licence (not a requirement, but a definite bonus!)

Benefits and perks

• Salary plus fully maintained company vehicle
• Work varies from day to day
• High trust autonomous environment
• Access to some of the best coffee in the world
• Work as part of a larger international team who love what they do

How to apply
Hit "Apply Now" to send your CV and a cover letter telling us a bit about yourself.

Coffee Supreme Abbotsford is our Melbourne flagship coffee shop. Attached to our Melbourne Roastery, the Abbotsford cafe is a get together for anyone after a great cup of coffee, slice of toast or doughnut, or bag of coffee to take home.

Over the years, we have learnt that coffee quality doesn't have to come at the expense of approachability and service — it should be fun, engaging, honest and generous.

At Coffee Supreme we believe hospitality and generosity form the backbone of any good coffee experience, and we're after someone who fully agrees to join our team of hospitality pros at Coffee Supreme Abbotsford!

About the role
We’re looking for a casual barista to join the team, working around 20 hours a week across 3 days (flexibility to work more hours would be an advantage).

As a member of Coffee Supreme Abbotsford you will strive to consistently deliver excellent hospitality, coffee and food, and enhance the brand, representing the purpose, vision and values of Coffee Supreme.

Some of the key duties include:

• Greeting customers, making them feel welcome and continuing to engage with them throughout their time at Coffee Supreme Abbotsford in a warm and friendly manner.
• Getting to know our valued regulars, their names, drink prefs etc.
• Talking to customers about our coffees and products, and helping them to buy beans and products for making great coffee at home.
• Smashing out top quality espresso drinks on our Linea PB/Mythos/Mahlkonig combo.
• Brewing batch filter on the Fetco.
• Preparing sandwiches, toast, and other simple food items.
• Clearing tables, washing dishes and keeping the cafe looking clean, tidy and inviting.
• Contributing to the continuous improvement of the business.

About the person
To join our team you'll need to have a genuine love for coffee and get nerdedly excited about creating warm and lovely experiences for people.

You'll need to have a basic knowledge of specialty coffee, cultivation and processing methods etc.  Ideally you’ll have 2 years of experience as a barista and be a confident coffee maker. 

We're a small team, and we all work together to get stuff done — we all wash dishes, clear tables, make coffee, come up with new toast toppings — so you'll need to be happy to be a team player and contribute wherever needed.

Key requirements:

• Genuinely enjoy connecting with people and making their day.
• Ideally have 2 years experience as a barista working in specialty coffee.
• Have experience with soft brewing techniques and equipment.
• Have some basic knowledge of specialty coffee, processing methods etc.
• Identify with the Coffee Supreme brand and values.
• Be a team player and contribute to a positive team culture.
• Be reliable and punctual
• Be well presented
• Work hard and be high energy
• Have a positive can-do attitude.

Extra details
The cafe is currently open 5 days a week. We can offer around 20 hours per week, over 3 days.

How to apply
Click "Apply Now" or email danielle.sydney@coffeesupreme.com with a CV and cover letter telling us a bit about yourself and why you'd be the perfect person to join our team.