Keepcups
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Shipping & Delivery
Current restrictions are impacting delivery times, please allow an extra 3 days for delivery on top of our usual delivery times stated below.
We offer free Parcel Post shipping on all orders over $40 and free Express Post shipping on all orders over $75 in Victoria and on all orders over $100 for the rest of Australia.
All other orders:
Express Post Rates
Victoria: $5
Rest of Australia: $6 - $20
Delivery Times
Parcel Post: 2 - 15 business days
Express Post: 1 - 6 business days
If you need your order in a hurry, we'd opt for choosing the express post option at the checkout.
All online orders will be packed and shipped from our Melbourne roastery. We generally fulfil your order within 24 hours of it being placed during business hours Monday to Friday. During high volume times there is a possibility your order may take an extra day to be processed.
How it works
Our coffee subscription service makes it easy for you to drink Supreme. Get your favourite coffee, however you like it, delivered right to your door.
When first setting up your subscription, an order will be generated and sent to you straight away to get you going. Then your subscription will move to your designated shipping day.
Your account will only be charged for orders before they ship.
Orders will be generated and charged the evening before the day they ship i.e orders shipped on a Monday will be generated/charged on Sunday evening.
Gift subscriptions are charged upfront for the duration of the gifting period.
Once your coffee subscription is set up, you are able to edit your subscription. You can increase the amount, skip orders, change address etc.
If any further help is required, our customer care team are always available to lend a hand too.
shopau@coffeesupreme.com
1800 232 671
When first setting up your subscription, an order will be generated and sent to you straight away to get you going. Then your subscription will move to your designated shipping day.
Your account will only be charged for orders before they ship.
Orders will be generated and charged the evening before the day they ship i.e orders shipped on a Monday will be generated/charged on Sunday evening.
Gift subscriptions are charged upfront for the duration of the gifting period.
Once your coffee subscription is set up, you are able to edit your subscription. You can increase the amount, skip orders, change address etc.
If any further help is required, our customer care team are always available to lend a hand too.
shopau@coffeesupreme.com
1800 232 671
How It Works
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